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The 2013 third quarter results of the YVR Retail Service Excellence Program surpassed those of the first two quarters, with 13 concession employees receiving a perfect 100 per cent score on their mystery shop surveys—compared with three in the first quarter and seven in the second quarter. Designed to encourage exceptional customer service and to […]

Construction continues on Canada Post’s new state-of-the art, 65,000-square-metre facility at YVR is on target to be completed in 2014. Located on Ferguson Road, the $200-million multi-purpose facility will process letters, parcels, packets and advertising mail under one roof. Canada Post’s real estate strategy now places a priority on building regional headquarters near airports, not […]

From September to November 2013, the Airport Authority is once again running its Fall School Tour Program, where 1,500 Grade 5 students from Metro Vancouver are invited for a guided tour of YVR. Tours are provided by SFU Communications Co-op students and the Airport Authority is delighted that Jake Sobrepena has returned for his second […]

If you are heading to a U.S. destination be sure and plan some extra time to stop off at the new Vancouver Canucks Bar & Grill after clearing security and U.S. Customs and Border Protection. The restaurant opened to the public in late August and held a grand opening event on September 18that was attended […]

On Friday September 27, 2013 Vancouver Airport Authority officially opened the new and improved Larry Berg Flight Path Park to the public. The park is located at the corner of Russ Baker Way and Airport Road and is directly in line with the end of the south runway, making it a prime location to plane […]