YVR’s retail and service program won big at the November 2013 Airport Council International-North America (ACI-NA) Concessions Awards, which celebrates excellence in North American airport concessionaires.
World Duty Free took home first place in the Best Specialty Retail Program.
World Duty Free operates 10 retail stores at YVR, including one of the largest walk-through duty free shops in North America. Offerings include high-end brands such as Bvlgari, Cartier, Omega, Loewe, Hugo Boss, Ferragamo, MCM, Givenchy, an extraordinary selection of cosmetics and a tasting bar that stocks an impressive selection of ice wines and premium spirits.
On your next departing international flight, enjoy browsing through World Duty Free’s incredible retail displays.
ACI-NA 2013 Best New Consumer Service Concept was awarded to Airport Butler, which offers a highly customizable meet-and-greet service that helps make the experience of travelling through YVR—from curb to cabin—as easy as possible.
Launched in 2012, Airport Butler’s unique concept is another great example of the Airport Authority’s customer care mandate in action. While clients include celebrities and VIPs, Airport Butler also provides services to assist seniors and anyone else who may need a little extra help as they travel through the airport.
Information on Airport Butler’s range of services can be found online at airportbutler.ca.